BUSINESS LETTERS- leter to a book-seller complaining that the books supplied by them do not conform to the order placed.

BUSINESS LETTERS
In such letters begin with Dear Sir/Sirs, and end with Yours truly/faithfully.
Your address and date should be put in the left hand corner below the letter

Q.Write a leter to a book-seller complaining that the books supplied by them
do not conform to the order placed.

Ans.

To
New Central Book Agency (P) Ltd.
81 Chintamani Das Lane, Kolkata 700 009

Sub : Replacing books as per order

Dear Sirs
l received the packet of books sent by you per V.P.P. on the 12th October, but I regret
to inform you that the books sent to me by parcel do not conform to the order placed
by me. They are of old editions and they will not serve my purpose. So l am returning
them to you
Please replace the books of latest edition by return of post.
I hope I may count upon your active cooperation
Thanking you,

Yours faithfully

M. M. Pal

Dated:
Tilakchak, P.O. Helan
Dt. Hooghly
13th October 2019

Note : Messers is not used before Impersonal title of a Company. Hence 'Messers
Mondal & Sons' etc. is right but 'Messers New Central Book Agency' is wrong. It
should be only 'New Central Book Agency'.



Reply to the above letter:

New Central Book Agency (P) Ltd.

81 Chintamani Das Lane, Kolkata 700 009

Ref No...........Dated.......

Dear Sir,
In reply to your letter dated October 13, 2019 I beg to say that the book sent to you b.li.sc really of the old edition full stop Iū am extremely sorry for that  ( our inadvertent oversight ), and the book of the latest edition are despatched  herewith.
Thanking you,

Your faithfully, 

Bikash Kr Dutta 

(Managing Director )

Note1:
In replying to a business letter, always quote the number of reference ( if any) and the date of the letter you are answering. If a clerk sign a business letter on behave of his employer,  he puts the letter p.p.  before the name of the company and write his own name below or above that

Note.2:
In American style the Leave-taking and Signature are used in left hand side but in the British style these are used in right hand side.